At Halon, we’re shaping the future of business-critical email communication. Our innovative Dynamic Email Operations technology provides the foundation for secure, reliable and scalable email infrastructure trusted by businesses worldwide.
As a growing international technology company, our dedicated team continuously develops our solutions and delivers the best possible service to our customers.
We’re looking for a motivated working student to support our Customer Success and Finance teams, gain experience in both areas and actively contribute to our day-to-day business processes.
Working Student – Customer Success & Finance
Location: Berlin / Hybrid
Employment type: Working student position (20 hours per week during term time)
Tasks
You’ll support our Customer Success and Finance teams in their daily operations, gaining valuable insights into the commercial and customer-facing processes of an international technology company.
Customer Success
- Support the Customer Success team with administrative and operational tasks
- Maintain and update customer and contract records in our CRM system, Salesforce
- Assist with preparing and processing quotes and contract renewals
- Communicate with existing customers and help respond to general customer enquiries
- Assist with preparing reports, analyses and presentations
- Support CRM data management and the migration from Salesforce to our new CRM system, HubSpot
Finance
- Support invoicing and accounts payable (AP) and accounts receivable (AR) processes in NetSuite
- Maintain and update financial, billing and general ledger data in NetSuite
- Assist with balance sheet and bank reconciliations
- Support day-to-day accounts payable and accounts receivable operations
- Assist with preparing the weekly payment run
- Coordinate with the Customer Success team on ongoing contract renewals
Requirements
- You’re currently enrolled at a university, ideally studying business administration, economics or a related subject
- You’re interested in customer support, commercial operations and finance
- You work in a structured, accurate and independent manner
- You’re communicative, reliable and enjoy working as part of a team
- You have good Microsoft Office skills, particularly in Excel
- You have a good command of German and English
- Previous experience in Customer Success, Finance or with CRM and ERP systems such as Salesforce and NetSuite is a plus, but not essential
What we offer
- Valuable experience across Customer Success and Finance at an international technology company
- Flexible working hours that fit around your studies
- Hybrid working, with the option to work partly from home
- An international, open and supportive team
- Flat hierarchies, quick decision-making and room for your own ideas
- 30 days of annual leave based on a five-day working week, pro-rated according to the number of days you work per week
How to apply
Please send your CV along with your salary expectations to melina.dickmann@halon.io.
Facts
| Category | Working student |
|---|---|
| Job location | Germany, Berlin |
| Area of responsibility | Communication, marketing and media, Economics and management, Controlling and finance, Customer service, Administration |
| Start date (earliest) | Earliest possible |
| Full/Part-time | 20h/week |
| Remuneration | hourly salary |
| Working language and expected level |
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| Homepage | https://halon.io/ |
Requirements
| Field of study | Law, economics & social sciences, Business & management, Economics, Engineering management, Public administration |
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Contact
| Contact person | Melina Dickmann |
|---|---|
| Contact email | melina.dickmann@halon.io |
Apply
| By email | melina.dickmann@halon.io |
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